How it works
From missed call to booked survey, without you putting the ladder down.
Here is every step, in order, with what Jobbed does and what your team does. For most steps, the second column is short.
How it works
What Jobbed does
What your firm does
Before go-live
Setup
What Jobbed does
- Agrees with you which jobs you want: job types, the postcodes you cover and how urgent a job needs to be.
- Writes the texts and questions with you, in your firm's words.
- Connects to your missed calls, your website enquiries, your ad leads and your diary.
What your firm does
One short session, then a check and sign-off of the wording.
- 01
A call is missed
While you are on a job, in the evening or at the weekend
What Jobbed does
- Picks up the missed call, website enquiry or ad lead as soon as it comes in.
- Records where it came from and when.
What your firm does
Nothing.
- 02
A text goes out
Within 30 seconds
What Jobbed does
- Texts back from your firm's number, using the wording you approved.
- Apologises for missing them and asks the first of your questions.
What your firm does
Nothing.
- 03
The job is qualified
Minutes, at the homeowner's pace
What Jobbed does
- Asks the few questions you chose: job type, postcode and urgency.
- Checks the answers against your rules.
- Sends jobs that are not a fit a polite reply, with the next step you chose for them.
What your firm does
Nothing. Your rules make the call.
- 04
The survey is booked
As soon as the homeowner picks a time
What Jobbed does
- Offers survey times from the gaps in your diary.
- Puts the survey in your diary and confirms it with the homeowner by text.
What your firm does
Nothing.
- 05
You turn up
At the booked time
What Jobbed does
- Sends you a short note beforehand: who rang, the job, the postcode and how they answered.
What your firm does
Turn up to the survey.
Every missed call is on the record.
For each missed call or enquiry you can see when it came in, when the first text went out, how the homeowner answered and whether a survey was booked.
It fits around how you work now.
Your diary
Surveys go into the diary you already use.
Your number
Texts go out from your firm's number. Homeowners deal with you, not with us.
Your rules
You decide which jobs get a survey. Change the rules whenever you like.
See the whole flow on a call.
Fifteen minutes. We look at how calls and enquiries reach your firm today and run a live demo.
Book a 15-minute call